| Name: | Senior Consultant ITIL Process Optimization Consul |
| E-mail Address: | greg@pointguardsolutions.com |
| Phone Number: | 919-368-5585 |
| Date Submitted: | 2009-03-23 |
| ITIL Certification: | . |
| Resume URL: | http://docs.google.com/Doc?id=dfpkn7fj_22fm8r6rch |
| Document URL: | |
| Position Description: | Senior Consultant ITIL Process Optimization Consultant |
| Short Resume Description: | Process Optimization
Optimizing IT investments to improve market positioning Results-oriented, strategic thinker with 15+ years of Fortune 500 consulting experience delivering measurable results that significantly increase business performance. Demonstrated ability to analyze current statuses, identify problems, and develop detailed roadmaps that increase efficiency, improve decision making, and enable transparency. Skilled at creating strategic plans flexible enough to adapt to tactical goals. Delivered exceptional results in multimillion-dollar projects for organizations including ATF, Morgan Stanley, Prudential, Merck, Guardian Life Insurance, and Blue Cross Blue Shield. Highly developed analysis, problem solving, and interpersonal skills. Expertise includes: Business IT Alignment Program Management/Execution ESM Technology KPI Reporting Portals ITIL/CMMI Maturity Improvements Vendor/Contract Management ITIL Metrics Metrics Development/Automation Team Building Partnerships/Alliances Project Marketing/Communication Resource Allocation Business Service Management Change/Configuration Management IT Architecture Simplification |
